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BBO Server 2 Feedback Thread Help us test our new backup server

#41 User is offline   helene_t 

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Posted 2024-July-06, 12:39

During the recent 4 board tourney i wrote a chat message to the table and then i wanted to cancel it but the cancel button was dead. I could submit the chat message though
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#42 User is offline   diana_eva 

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Posted 2024-July-06, 12:41

Added testing bucks on Server 2 to the following


willow23
teddex
sscohen

Thanks for joining!

#43 User is offline   helene_t 

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Posted 2024-July-06, 12:47

When i send table chat on the main server, there is only a chat button and a cross in the upper right corner with which i can cancel the message.

On the test server there is no cross. In addiyion to the chat button there is a grey ok button and a blue cancel button but the cancel button is dead.

The chat dialog seems messed up a bit .

Still using the samsung browser on.my galaxy phone
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#44 User is offline   helene_t 

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Posted 2024-July-06, 13:14

View Postdiana_eva, on 2024-July-06, 12:39, said:

Thanks for checking. We'll take a look, but might not be on server side at all.

I don't have the issue with other browsers so it may be something related to the way the samsung browser stores passwords. I haven't experienced it with other sites, though, and I use the samsung browser a lot for other sites.
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#45 User is offline   mison627 

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Posted 2024-July-06, 14:09

The tournaments had no entries. But I found the weekly free instant tournament and played that. All was well. I noticed that my BB$ went up from the day prior. I am not sure what is the feed into the BB$ unless it is taken perhaps from a day when I added BB$ in preparation for NABC registration.

Regards to Diana and all of her friends who play the Monday game!

Mike
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#46 User is offline   helene_t 

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Posted 2024-July-06, 15:37

I just played one board of the daily free instant, withdrew, and entered again to start with the first board again. This works, just like on the main server.
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#47 User is offline   helene_t 

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Posted 2024-July-06, 15:50

I just tried it on chrome on my galaxy phone. The password issue is not a problem there so apparently that is a Samsung Browser issue.

But the chat to table issue is the same, so that may be a general mobile browser issue.
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#48 User is offline   sscohen 

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Posted 2024-July-06, 16:19

I had hoped the new server would fix this behavior:

When you finish a tournament, you can't look at stuff related to last board. For example, in instant game, clicking on Other Tables does nothing.

Related (but perhaps intentional), you can't Load Results for hands you have completed until after the tournament is completed. I can understand putting a delay in, but waiting until the tournament is over seems excessive to me.
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#49 User is offline   sscohen 

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Posted 2024-July-06, 16:21

I found it odd that clicking on bb$ showed my real balance not my test balance. No big deal I suppose, but it did make me hesitate to test a not-free tournament.
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#50 User is offline   oops sry p 

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Posted 2024-July-06, 16:22

Hi Diana and others

Just found this thread so am outside of testing times today. I am happy to help out.


I'll be on an iMac using Chrome.


Ta

Babs
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#51 User is offline   sscohen 

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Posted 2024-July-06, 16:40

A nit:

I just tried to create a team match and the Please Confirm box had a checkbox in it. That means it takes 3 clicks to do the Create. 2 clicks is enough to guard against accidents in my opinion.

Clicking Concede requires the same superfluous click.
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#52 User is offline   antepa 

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Posted 2024-July-06, 16:47

HI. I just tried to play a couple of Challenges (playing with ROBOTS) and everything worked as expected, faster than usual. Tried to join a ROBOT Duplicate, but no other players joined, so that didn't work. As a TD, I scheduled a tournament that is set to start on Sunday @ 10:30 UTC.

I will login tomorrow and let you know more details of my tests.

My username is antepa


View Postdiana_eva, on 2024-July-04, 18:45, said:

This is the BBO Server 2 Feedback Thread where we'll collect info related to the tests of our new backup server. To ensure nothing breaks, we need your help to test it with "real players" like yourselves before it goes live.

Tests will take place from Friday, July 5, until Sunday, July 13.

How to Access the Test Server

Use your usual BBO username and password to log in to the test server.

Click here to login to BBOServer2

What You'll See on the Test Server
  • The test server contains games similar to those on the "real BBO."
  • Prices might differ from those on the "real BBO."
  • Reply to this thread with your BBO username, and we'll credit your account with BB$ to try any game.
  • Some features, like the Prime section, are not included in this test.


Suggested Testing Hours


To ensure we have enough players online to start tournaments and matches, please try to log in and play during the following hours:
  • Daily Testing Hours: 2:00 PM UTC to 4:00 PM UTC and 8:00 PM UTC to 10:00 PM UTC
    This means:
    3pm to 5pm Paris time (9am to 11am New York, 11pm to 1am Sydney)
    9pm to 11pm Paris time (3pm to 5pm New York, 5am to 7am Sydney)
  • Weekend Testing Blitz: Saturday and Sunday, 10:00 AM UTC to 12:00 PM UTC and 6:00 PM UTC to 8:00 PM UTC
    This means:
    11am to 1pm Paris time (5am to 7am New York, 7pm to 9pm Sydney)
    7pm to 9pm Paris time (1pm to 3pm New York, 3am to 5am Sydney)
Click this link to see the hours in your own time zone. It's linked inside the Test Server for ease of reference.

We encourage you to join during these times to maximize the number of players and make it easier to play games together. While you're welcome to explore the server at any time, having more people online simultaneously will make the testing more effective and enjoyable.

Here's What to Test

  • Start a table and play a few hands. Play a few hands with people, see if everything seems okay. Try to claim, undo, redeal. Use robots at your table and see if they start playing.
  • Play a team match and check if everything looks fine.
  • Play a free tournament. We'll post some free test tournaments during the testing hours.
  • Play a paid tournament with people (ACBL, Express).
  • Play a pair tournament and register with a robot. Is the robot playing?
  • Play an instant tournament (free/paid).
  • Play a robot tournament from Robot World (Robot Duplicate, Robot Rebate, Robot Reward).
  • For TDs: Create a tournament and see if all works as expected.
  • For teachers: Start a teaching table and do what you normally do -- see if it works as expected.
  • Other activities you like to do on BBO that we didn't think about.


Daylongs and challenges
are less dependent on the BBOserver, but it would help if you try one or two. Just don't over-focus on them.

What We Need You to Do

For each suggested task you pick from the list above, follow these simple steps:

  • Perform the task briefly: For example, if you're checking whether starting a table with friends works, just play 2-3 hands. We want to see if everything works as expected: if the table starts successfully, if the cards load, if inviting friends works, and if you can use options like undo, claim, redeal, and alert during play. Or, another example: When you register with a robot in a pair game, we simply want to confirm that the robot is seated as your partner and playing. After this, you can quit the game if you wish and move on to another scenario.
  • Let us know how it went by posting in this thread, and you can move on to another task if you wish.


How to Give Feedback


When posting your feedback, please include the following information:

  • Username: The BBO username you used during the test.
  • What You Tried: Specify what you tested (e.g., table with people, table with robots, undo, redeal, claim, etc.).
  • Game Results Link: If available, provide a link to the game results (for example for teams, tournaments, challenges).


Even if nothing went wrong
, it's important to let us know. For example, simply stating "I tried X, nothing seemed out of the ordinary" is very helpful to us.

If There Were Issues

  • Take a Screenshot: Capture the issue on your screen. We suggest using Imgur which is a free resource and doesn't ask you to create an account. Capture the screenshot and simply paste it at imgur.com. Get the link to your image, and share it in your feedback post.
  • Describe the Problem: Provide a detailed description of the problem.
  • Mention Involved Usernames: Include the usernames involved, so we can investigate further on our side.


Important Notes


  • The BB$ balance on the test server is not your real balance. Spending money on the test server won't charge your real account.
  • Points or prizes won on the test server are not real and won't be reported to the ACBL or counted in your award rankings (sorry!).
  • Scores in games you play won't be reported in your stats and hand records. Feel free to abandon games and hop around without affecting your real account.


Compensation for Your Effort


As a token of our appreciation, we will credit your real BBO account with BB$ for your participation in the test. Please post your BBO username and details of your testing activities in this thread to receive your compensation.

Lorand (lorserker) and myself (diana_eva) will be monitoring this thread closely and helping organize the tests.

Thank you for helping!

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#53 User is offline   pilowsky 

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Posted 2024-July-06, 22:20

1. Clicked on "BB{:content:}quot; next to user name and the usual menu appears but clicking on any of the items just opens a new chrome tab with the login splash screen and my details and then auto logs into the other server.
Fortuna Fortis Felix
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#54 User is offline   pilowsky 

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Posted 2024-July-06, 22:29

PS - editing the above post caused the forum software to change "BB$" to "BB{:content:}quot; - go figure...
Fortuna Fortis Felix
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#55 User is offline   pilowsky 

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Posted 2024-July-06, 22:35

a_user is unable to join a BBO paid instant MP or IMP tourney but weekly free loads OK.
Fortuna Fortis Felix
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#56 User is offline   pilowsky 

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Posted 2024-July-06, 22:41

Instant tournaments display different prices.
Clicked on "Instant....(0.59 BB..) and message displays "Are you sure....has a 0.79 BB$..."

Instant inflation!
Fortuna Fortis Felix
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#57 User is offline   pilowsky 

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Posted 2024-July-07, 00:19

Join the Prime Bridge club gives a 404 message.
Fortuna Fortis Felix
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#58 User is offline   helene_t 

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Posted 2024-July-07, 02:17

The vugraph shedule and archive work fine
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#59 User is offline   helene_t 

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Posted 2024-July-07, 02:30

Robot challenge works fine
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#60 User is offline   helene_t 

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Posted 2024-July-07, 02:43

Signed up for a robot rebate but it was canceled due to no other entries. This is correct.
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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