North was declarer in 3NT. East led ♠3 to the ten and ace. North played ♦A and the ten to the jack, then took a club finesse, won by East's king. East led ♠2.
At this point North asked if they were playing normal leads, to which West replied "yes". North assumed this meant they led low cards from strength and finessed the jack, ending up with seven tricks.
EBU-approved convention cards have several example holdings for which the standard card led should be indicated. EW's CC has Hxxx and Hxxxx and xxxx for no trump leads. There is no entry on the card for xxxxx, from which their standard lead is fourth highest. So to summarize their no trump leads they lead fourth highest from holdings including an honour and from five or more small, but second highest from four small.
North called my colleague at the end of play and claimed to have been damaged by an inadequate explanation of their methods.
Do you think they were entitled to an adjustment?