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Fatal Error: Uable to load critical file

#1 User is offline   jillybean 

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Posted 2011-November-18, 21:48

I am trying to log on to BBO (flash) and get this message;

Fatal Error: Uable to load critical file.

I can get online using BBO Win.
"And no matter what methods you play, it is essential, for anyone aspiring to learn to be a good player, to learn the importance of bidding shape properly." MikeH
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#2 User is offline   barmar 

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Posted 2011-November-18, 22:04

I just logged in with no problem, on a Mac using both Safari and Chrome.

Is it still happening? Have you tried clearing your Internet temp files?

#3 User is offline   Antrax 

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Posted 2011-November-19, 00:23

I get that a lot. Usually closing the window and opening fixes it.
Clearing temp files had no effect on it for me.
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#4 User is offline   henriqued 

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Posted 2020-November-30, 09:23

3 hours ago today (30Nov) my BBO registration to play a tournament was lost and the screen became black. I tried to login repeatedly after that and since then (more than 3 hours ago) I receive the warning: "Unable to load critical file. Check your Internet and try again".
No matter how many tries, the same happens again and again and this regardless of the browser I use: Google Chrome or Microsoft Edge!
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#5 User is offline   paulg 

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Posted 2020-November-30, 12:16

From Facebook:
BBO is experiencing instabilities (Monday, November 30) due to network issues with IBM. We are working with them to restore normal service. We’re exploring various solutions including the possibility of using a backup provider until IBM sorts out the issue. Here's a post with detail on what has been affected
https://news.bridgeb...s-monday-nov-30
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I don't work for BBO and any advice is based on my BBO experience over the decades
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